• No upfront costs.
  • Our office is 100% dedicated to Property Management.
  • Fully Licenced Directors hands on in day-to-day operations.
  • Free membership to our Owners Portal giving you complete visibility to your investment, no matter where you are.
  • We pay your rent the same day we receive it.
  • Free comparative market analysis.
  • Owners are provided with a Service Guarantee.



  • Health check to ensure your property is ‘Tenant Ready’.
  • High quality photos with comprehensive descriptive text.
  • Advertising on major real estate websites including window display.
  • Unlimited and flexible inspection times.
  • We never hand out keys.
  • Qualified tenants in waiting.
  • Low vacancy periods.
  • Performance indicator within 72 hours of your property going ‘live’.



  • Our tenants must pass strict guidelines to become successful applicants.
  • It’s the tenants we reject that separates Lewis from other agents.
  • Pets negotiable? You decide.
  • We recommend tenants are offered a minimum 12-month lease.
  • Owners have the final say.



  • Induction presentation video emailed to tenant.
  • Formal sign up process with all legal documentation explained and signed.
  • Direct debit setup.
  • Comprehensive ingoing condition report with photos.



  • Owners must approve maintenance before we proceed.
  • Should maintenance be of an urgent nature and landlord cannot be contacted we will arrange repair.
  • Our chosen tradespeople are fully qualified, fully insured, reliable and competitive.
  • A detailed invoice of any maintenance completed at your investment will be provided with statements.



  • Our tenants sign up on direct debit so you receive your rental payments on time.
  • Instant disbursement. Our owners are paid the same day rent is received in our trust account.
  • Our tenants are constantly reminded (every 3 days) if rent is overdue. Via SMS, email, phone, home visits, face book. Whatever it takes!



  • Three (3) month ‘check up’ after tenant moves in.
  • Routine inspections conducted regularly.
  • Owners receive a detailed report with photos.
  • We rate our tenants after each inspection.
  • Recommendations on how both owner and tenant can improve property.



  • We will start the lease renewal process early to keep great tenants, encouraging a fixed-term lease *neither landlord nor tenant are obligated to renew/extend an existing lease.
  • Prior to the expiration of your tenant’s lease we’ll discuss rental trends and recommend whether any change to rent is required.
  • Lower vacancy rates means continual income and higher returns.



  • Owners are invited to attend final inspections.
  • Bond retained until both the owner and property manager is satisfied.
  • Fair wear and tear is expected and accepted.
  • Tenants are given the opportunity to rectify any damage caused.
  • Application to VCAT made if owner and tenant cannot agree at final inspection.